Domestic Remittance
The sender must visit any Cebuana Lhuillier branch and must provide the following and must pay P10 for amendment fee.
- Validated remittance form
- Valid ID
- Request letter
For lost validated remittance form, the sender must visit any Cebuana Lhuillier branch and submit request letter, affidavit of loss and a valid ID.
International remittance
To request an amendment to the remittance transaction, the sender must revisit the remittance outlet where the transaction was originally processed and formally request the necessary changes.
Please note that the amendment request will be subject to the verification and processing procedures of the sending remittance partner. Once the request has been submitted, the overseas partner will review and process the amendment before forwarding the updated transaction details to Cebuana.
The completion of the amendment will depend on how quickly the sending partner is able to process the request and transmit the updated information to Cebuana. For this reason, processing times may vary. It is also advisable for the sender to coordinate directly with the originating remittance outlet for updates regarding the status of the amendment request.